Hej, I am a product and design hybrid with a focus on conversational experiences and a passion for emerging technologies, such as artifical intelligence.

Coming from branding and digital product design, I am now aiming at making conversational interfaces more human-centric and less frustrating for users in customer and employee experiences.

At the moment I am working with Cognigy as Solutions Delivery Consultant, enabling customers to build the chatbots and voice assistants of the future.

Experience

Selected clients

Work

Solutions Delivery Consultant, Cognigy

2024–Present

Conversational AI

Generative AI

Large Language Models

Chatbots

Voice Assistants

Stakeholder Management

Project Direction

Technical Architecture

Director Technology & AI, think moto

2021–2024

Conversational Interfaces

Voice Assistants

Chatbots

Large Language Models

Team Management

Project Direction

Technical Architecture

Business Development

Partnerships

Digital Product Designer, Neugelb

2021

Sustainable Products

Payment Methods

Agile Design Sprints

User Testing

Design Systems

Figma

Adobe Creative Cloud

Conversation Designer, think moto

2019–2021

Bot Strategy

Bot Personalities

UX Design

Conversation Design

User Testing

Workshops

IBM Watson Assistant

Cognigy.AI

Google Dialogflow

Visual/UX Designer, think moto

2018–2021

Brand Strategy

Digital Product Design

Corporate Design

Virtual Reality

Print Design

Website Design

Sketch

Adobe Creative Cloud

Education

Bachelor of Arts, HAWK Hildesheim

2016–2019

Branding Design

Graphics Design

Advertising Design

Packaging Design

Editorial Design

Generative Design

Other experiences

prompt:UX

2024

An interactive session about personality-centered prompting for brands

AirApps

2023

Talk on the future of large language models and conversational AI

BMBF

2022

Conversational AI workshop for winners of "Talent trifft..."

HTW Berlin

2020–2021

Two conversation design workshops with design students

Data privacy and liability

This website does not use any personal information or tracking, though it contains links to external websites of third parties over whose content I have no influence. I cannot accept any liability for this third-party content. The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal content was not recognizable at the time of linking. However, permanent monitoring of the content of the linked pages is not reasonable without concrete evidence of an infringement. If I become aware of any legal infringements, such links will be removed immediately. Let me know.