Hej, I am a design hybrid with a focus on conversational AI products and a passion for emerging
technologies.Originally coming from branding and digital product design, I am now aiming at making conversational
interfaces
more human-centric and less frustrating for users in the domain of customer experience.I am currently working with NiCE Cognigy↗ as
Delivery Solutions Architect, enabling customers to build
the chatbots and voice assistants of the future.
Leading and developing a team of five for conversational AI projects by means of project and
creative/technical direction, as well as managing partnerships.
Two conversation design workshops with design students.
This website does not use any personal information or tracking, though it contains links to external
websites of third parties over whose content I have no influence. I cannot accept any liability for this
third-party content. The respective provider or operator of the pages is always responsible for the content
of the linked pages. The linked pages were checked for possible legal violations at the time of linking.
Illegal content was not recognizable at the time of linking. However, permanent monitoring of the content of
the linked pages is not reasonable without concrete evidence of an infringement. If I become aware of any
legal infringements, such links will be removed immediately. Let me know.
