Portrait of Paul Krizsan in a field of flowers
Hej, I am a design hybrid with a focus on conversational AI products and a passion for emerging technologies. Originally coming from branding and digital product design, I am now aiming at making conversational interfaces more human-centric and less frustrating for users in the domain of customer experience. I am currently working with Cognigy↗ as Solution Delivery Consultant, enabling customers to build the chatbots and voice assistants of the future.

Selected clients

AVM Audi Berliner Wasserbetriebe BioNTech Bosch BVG Cognigy Commerzbank Continental Greenpeace Gjensidge Forsikring Hochschule Hof International Olympic Committee lexoffice Messe Frankfurt Miles & More Nederlandse Spoorwegen Volkswagen

Work experience

Solutions Delivery Consultant, Cognigy↗ 2024 → Present
Conversational AI Agentic AI Large Language Models Chatbots Voice Assistants Stakeholder Management Project Direction Technical Architecture
Director Technology & AI, think moto↗ 2021 → 2024
Conversational Interfaces Voice Assistants Large Language Models Chatbots Technical Architecture Team Management Project Direction Business Development Partnerships
Digital Product Designer, Neugelb↗ 2021
Sustainable Products Payment Methods Agile Design Sprints User Testing Design Systems Figma Adobe Creative Cloud
Conversation Designer, think moto↗ 2019 → 2021
Bot Strategy Bot Personalities UX Design Conversation Design User Testing Workshops IBM Watson Assistant Cognigy.AI Google Dialogflow
Visual/UX Designer, think moto↗ 2018 → 2021
Brand Strategy Digital Product Design Corporate Design Virtual Realities Print Design Web Design Sketch Adobe Creative Cloud

Education

Bachelor of Arts, HAWK Hildesheim↗ 2016 → 2019
Corporate Design/Identities Generative Design Graphics Design Editorial Design Advertising Design Packaging Design

Other experiences

Interactive talk on brand identities in the days of generative AI
AirApps↗ 2023
Talk on the future of large language models and conversational AI
BMBF↗ 2022
Conversational AI workshop for winners of "Talent trifft..." youth STEM competition
HTW Berlin↗ 2020 → 2021
Two conversation design workshops with design students
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